Understanding Cremations
A note on our current services
Service times and our chapel
Cremation services
- Mon - Sun : 9:00-10:00 30min
Cremation services
- Mon - Sun : 9:00-16:45 90min 45min


Fees and charges
The cremation service
Our team are trained to the highest standards in the sector (FBCA) and will care for your loved one with dignity and respect throughout. Some families choose a religious service with hymns, some a civil service with poems and popular music, and some no service at all — we are here to make sure it is the service you want.
Once the mourners have left, the coffin is taken into the crematory and is always cremated separately, usually within a few hours. The ashes are ready for collection the following day. You are welcome to view the chapel and crematory before a service or after the cremation — just contact the office to arrange a visit.

Your loved one's ashes
Collecting ashes
Ashes can be collected by your funeral director or the applicant for cremation. Another member of the family can collect them only with the applicant's written permission.
Storage
We store ashes for one month at no charge, after which a fee applies.
Scattering
We can scatter ashes in the Garden of Remembrance at Astwood if you would like to choose this option.
Music, webcasting and flowers
Music is often an important part of a service. Your funeral director liaises with Obitus in advance, and with access to a large internet library we can play any appropriate piece that is commercially available. An electric organ is available at no extra charge, and we can record the service to CD, DVD, Blu-Ray or USB for a small fee.
Services can also be webcast live through Obitus for anyone who cannot attend, with a maximum of 100 logins per service. You can find out more at obitus.com. After the service, your funeral director places floral tributes on the wreath terrace behind the chapel, where they remain before being cleared after seven days.
